2.Q: How long we can get the products from you? A: For sample order ,it takes about 2 days . For bigger order , 3-7 days,according to the quantity.
3.Q: What is the payment terms? A: For sample , we accept western union & T/T ; For bigger orders , we accept T/T,western union OR LC
4.Q: Can you help me to print our logo or company name on the products or package? A: Of course . Your logo can be printed on the products or package.(OEM&ODM permit)
5. Q: What's your warranty? A: Our warranty is 1year. Spare parts on free during the 1st year. Besides, Spare parts to be charged during the 2nd and 3rd year.Spare parts still can be offered beyond of the warranty if the products is still be produced.
6.Q: If the products broken during the warranty, what should I do? A: If there is a problem with the products,you describe it and send pictures or video to us to analyse, then we will guide you how to fix it and provide spare parts on free if needed. 7. Q: What's your certificates? A: CE,ROHS,FCC,IEC certificates passed. 8. Q: Why should I trust u? A: We're golden member of alibaba with Trade Assurance passed.We can cooperate through the Trade Assurance as then double assurance to ensure your right.
Packaging & Shipping
1.We are a profeesional satge lighting manufacturer, with technical producing team.
2.Strong developing ability, providing hot selling products every year.
3. Well known by attending SHANGHAI LIGHTING SHOW, DUBAI LIGHTING SHOW, GERMEN LIGHTING SHOW .
4. Quicky delivery, meeting customers’ request.
5. Good after-sales service, make customers rest assure about products.